Shipping policy

Order Processing

All custom canvas prints are made to order. Once your order is placed and payment is confirmed, production begins within 1–2 business days. Ready-to-purchase artwork orders are also processed within 1–2 business days.

Production and Shipping Times

Production takes 2–5 business days. Once your order has been produced and handed to the carrier, shipping typically takes an additional 5–10 business days depending on your location. Most orders arrive within 7–15 business days from the date of purchase.

Please note that these are estimated timeframes and are not guaranteed. Shipping times may vary during peak seasons or holidays.

Shipping Destinations

We ship worldwide. Delivery availability and estimated shipping times vary by region. If you have any questions about shipping to your location, please contact us at info@vehoja.com.

Shipping Costs

We offer free shipping on all orders.

Order Tracking

Once your order has shipped, you will receive a confirmation email with a tracking number. You can use this to monitor the status of your delivery.

Lost or Delayed Packages

If your order has not arrived within the estimated timeframe, please contact us at info@vehoja.com and we will investigate the matter with the carrier on your behalf.

Damaged Orders

If your order arrives damaged, please contact us within 14 days of receiving it at info@vehoja.com with clear photos of the damage. We will arrange a replacement at no additional cost to you.

Contact

For any shipping related questions, please reach out to us at info@vehoja.com. We aim to respond to all inquiries within 1–2 business days.